Texting Consent

At Alana Harris Counseling, we use text communication solely for appointment scheduling, reminders, and administrative purposes. We do not use text messages to discuss therapeutic content. Please provide your mobile phone number and consent below. Messaging frequency may vary.

Consent Form

When clients complete intake forms on a secure client portal (Sessions Health), they can choose to provide their mobile phone number and consent to receive text communications. Providing a mobile phone number is optional and does not affect the quality of services you receive.

Below is an example of how the consent form appears on our portal:

Mobile Phone Number (optional):

☐ I agree to receive text communication from Alana Harris Counseling. Messaging frequency may vary. I understand I can opt out of receiving text messages at any time by texting STOP or notifying my therapist via email or phone. I can also text HELP at any time to receive assistance with text communication.

Privacy Policy

At Alana Harris Counseling, we are committed to protecting your privacy and ensuring the confidentiality of your personal information, including any data related to text communication.

  • What Information Is Collected:
    We collect your mobile phone number and records of text communication, such as appointment reminders and scheduling messages.

  • How It Is Used:
    Your phone number and text communication data are used solely for appointment reminders, scheduling updates, and administrative purposes.

  • How It Is Stored and Protected:
    Your information is stored securely with measures in place to protect it from unauthorized access, alteration, or disclosure. We use HIPAA-compliant platforms to ensure your privacy.

  • Sharing of Information:
    Your mobile phone number and related text communication data will not be shared with any third parties or affiliates for marketing or promotional purposes.

  • Opt-Out Policy:
    You can opt out of text communication at any time by:

    • Texting STOP to stop receiving messages.

    • Contacting Alana Harris Counseling via email or phone to remove your information.

Messaging Frequency

Messaging frequency may vary depending on your needs and appointments.

Mobile SMS Privacy Policy

As a current or prospective customer, you understand that:

  • You can text STOP at any time to opt out of receiving SMS text messages from us.

  • You can text HELP at any time to receive assistance.

  • Your mobile phone information will not be shared with third parties or affiliates for marketing or promotional purposes.

  • All policies are followed as per CTIA guidelines (5.2.1).

  • You may contact us at any time via email or regular mail to request the removal of your information.

Contact Information

For questions or concerns regarding this policy, please contact:
Alana Harris Counseling
Email: alana@alanaharriscounseling.com